E-Learning Platform for Respiratory Physicians

Improving Daily Active Users through a UX-focused redesign of the online learning platform

Client:

Philips Healthcare

Role:

UXUI Designer

Year:

2021

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Background

This e-learning platform is a WeChat mini-program designed for respiratory physicians. While it has attracted a significant number of professionals, it faces several challenges, including low usage frequency, a complex learning flow, and unclear course categorization. The four-month research and design project aimed at increasing the platform’s daily active users.

Key takeaways

This was a relatively standard and structured concept design project. The final design direction was received by the project team; however, there was no opportunity to implement actual features in this phase. Integrating concept design with quickly deployable features could potentially enhance its impact and drive more effective design improvements.